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Frequently Asked Questions

Work

Every question related to the actual setup and development or design of a project.

I just contacted you, what is the next step?

After you contact us, we will try to set a date for a discovery session. This session is a fast and easy strategic planning framework to talk about ideas and plans for your site, your brand and your customers.

How long does it take to build a website?

We begin working on your website right after our first discovery session. Usually we aim to complete your website within three weeks, although this time can of course vary depending on the scale and complexity of your site.

What information do I need to provide on a project request?

That is to a 100% up to you. At first we are going to work with what you can give us to prepare for our first discovery session. During this session we will try to get a full assessment and understanding of your situation to support you the best we can.

Support

Everything surrounding our hosting and support services.

Can I host my site somewhere else?

Yes, as long as we are able to upload the code of your website via FTP this is absolutely possible. Nonetheless you should be aware that hosting somewhere else is going to increase support and setup times due to additional efforts.

Can I edit the content of my site?

If you choose a hosting plan with content editors, you are able to edit the site yourself through your own login portal. For websites without content editors, simply email us the content changes and we'll make them happen.

Can you help me if I want to extend my site?

Absolutely! If does not matter whether you want to add third party tools, new landing pages or other fancy services: We would be delighted to help you implement your favorite extensions.

Other

Everything else plus a little bit of fun.

Oops, I just messed up my site while editing, can you help me?

Thankfully our hosting providesr does regular backups of your site and all its content. With just a few clicks we are able to restore an earlier version and let you get back to work.

What is your favorite kind of food?

Let`s be honest, there can only be one answer: Pizza! If you think the answer is something else you are just fooling yourself!;)